At Litsyd, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.litsyd.com (the “Website”) or make a purchase from us.
1. Information We Collect
We collect the following types of personal information when you interact with our website:
- Personal details such as name, email address, phone number, and shipping address (for order processing).
- Payment information, processed securely through our payment providers (e.g., Stripe, PayPal).
- Account information, if you create an account on our website.
- Technical data such as IP address, browser type, and device information (via cookies and analytics).
- Communication records, such as messages or reviews you submit through our website or social media.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and deliver your orders.
- To communicate with you regarding your purchases or inquiries.
- To send updates, offers, or newsletters (only if you subscribe).
- To improve our website, products, and customer experience.
- To comply with legal obligations, such as tax and accounting regulations.
We will never sell or rent your personal data to third parties.
3. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and collect anonymous analytics.
You can manage or disable cookies in your browser settings at any time.
4. Third-Party Services
We may share limited data with trusted service providers, such as:
- Payment processors (Stripe, PayPal)
- Shipping partners (An Post, DHL, or others)
- Analytics providers (Google Analytics)
These partners only process your data to provide their services to us and are bound by data protection laws.
5. Data Retention
We keep your personal data only as long as necessary for the purposes set out above, typically:
- Order data: up to 7 years (for accounting/legal reasons).
- Marketing data: until you unsubscribe.
6. Your Rights (GDPR)
If you are located in the EU/EEA, you have the right to:
- Access your personal data.
- Request correction or deletion.
- Object to processing or withdraw consent.
- Request data portability.
To exercise these rights, contact us at 925_silver_jewellery@litsyd.com.
7. Data Security
We use SSL encryption and secure hosting (via Hostinger) to protect your data.
While we take reasonable precautions, no online transmission is 100% secure, and you use our website at your own risk.
8. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page with a revised date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Litsyd Jewellery
Email: 925_silver_jewellery@litsyd.com
Website: https://litsyd.com